About

Kind words

from former colleagues

"During her time with SmartBear, Paula frequently and proactively reached out to me and the other pre-sales engineers on my team to ensure she was always hearing the latest customer feedback direct from the source. She ensured that this feedback would influence the design phases of new features and products, which are now helping us close more deals and generate revenue. Many of the deals we're closing this year can be directly linked to design decisions that Paula helped to prioritise and steer."

Joe Joyce

Solutions Architect | Smartbear

"I worked with Paula daily on creating, implementing, and launching a greenfield project at SmartBear. Without her input and effort, the product wouldn't be in great shape now. Paula's contributions were concise, insightful, and creative, and I enjoyed every day we worked together. Paula was an asset to us then and will be to whoever is lucky enough to share project time with her."

Ben Crosse

Principal Software Engineer | Smartbear

"I had the pleasure of managing Paula as a UX Designer, and I wholeheartedly recommend her for any UX design role. Paula consistently impressed me with her exceptional skills and strong work ethic. Paula is not only a talented designer, but she also brings a friendly and funny personality to the team. Her positive attitude and sense of humour create a pleasant and enjoyable work environment. She effortlessly connects with colleagues and clients."

Kama Jania

Former UX Design Manager | Smartbear

“Paula was a valued software engineer at Eir IT during my time as IT Director. Paula did not report to me directly but I was well aware of her talents as an engineer and team player. She was open to new challenges and responsibilities and could be relied on to deliver. A combination of creativity and delivery focus ensured that her managers were always impressed by her work and attitude."

Gerry Quinn

Former IT Director | Eir Ireland

“Paula brings a level of maturity, pragmatism and personality that uplifts any team she works with. She is proactive in not only her job but in contributing to the practice and greater good of a team. If she sees a need to fill, she fills it."

Carolyn Pampino

Former VP of UX | Smartbear

"I worked with Paula for several years and always admired her ability and eagerness to tackle challenges. During major changes at Eir, she often took on unfamiliar technology roles with little notice, excelling through her initiative and persistence. Paula’s drive was matched by her positive and engaging personality, making her a valued team member. She was missed when she moved on, and I continue to be impressed by her creativity and ambition. I highly recommend her."

Mick Hoban

Former IT Manager | Eir Ireland

"Paula displayed a contagious enthusiasm for her work from the moment she joined. Her prototyping and research skills are exceptional, and her ability to create user-friendly designs based on thorough research is impressive. Paula's contributions have positively impacted our team, and she's a true team player, always ready to support her colleagues."

Simon Ker

Senior Product Design Lead | Smartbear

"It was fantastic working with Paula and watching her creativity and life experience shine through in her work every day . She always brings a fun dynamic to the team and is a very dedicated and hard worker. I would not hesitate to work with her again."

Laura Kennedy

Senior Product Manager | Smartbear

Education

Certificate Art + Design (1:1)

Moate Business School

2021 - 2022

Professional Diploma Graphic Design (1:1)

UCD Professional Academy

2022 - 2022

Higher Diploma HCI & UX (1:1)

Maynooth University

2020 - 2021

Professional Diploma UX Design (1:1)

UX Design Institute + Caledonian University

1999 - 2007

Postgraduate Diploma in Digital Marketing (2:1)

Digital Marketing Institute

2016 - 2017

MSc Multimedia (2:1)

Dublin City University

2007 - 2008

Diploma in Project Management (1:1)

Dublin Business School

2006 - 2006

Advanced Higher Diploma Information Technology (2:2)

Maynooth University

1997 - 1998

Bachelor's Degree (Hons) Nua-Ghaeilge, Sociology, French (2:2)

Maynooth University

1994 - 1998

Digital product, UX, and graphic designer based in Ireland.

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from former colleagues